Roobet Privacy Policy

1. Introduction

This Privacy Policy explains how Roobet will manage your personal data collected through your use of our services and website. Roobet is committed to ensuring that the personal data we collect is protected and handled in accordance with applicable regulations. Your personal data is collected by Raw Entertainment B.V., a company incorporated under the laws of Curaçao with company number 157205, which operates the website https://casino-roobet.ca/.

2. Your Consent to Data Processing

By accessing Roobet or registering an account, you consent for Raw Entertainment B.V. to collect, use, process, and disclose your personal information with third-party providers and other entities within the Raw Entertainment B.V. group. This is done as long as such information is essential for providing the services you use on the website.

3. What Data We Collect

When you use our services, we collect several types of data. This includes personal data such as your full name, date of birth, country of citizenship, permanent address, identification documents, utility bills, phone number, and email address. We also gather usage data, which covers your location, device information, IP address, submitted preferences, browser type, and browser version. Additionally, we may collect public data from social media profiles you use on our platform, for instance from Facebook, Twitter, TikTok, and Instagram.

4. How We Collect Your Data

We collect your personal data through various means. Data is collected during your registration on the website and throughout your use of the site and our services. We also gather information from communications with our Support Team. The use of cookies is another method of data collection, and you can view our Cookies Policy for more details. We may also collect data when you participate in campaigns and promotions or through third parties that you have authorized to share your information with us.

5. How We Use Your Data

Your personal data is collected and used lawfully and in respect for applicable regulations for several key purposes. We use your data to register and operate your account and to provide our services to you. It is also used to improve and enhance your experience on the website. We may use your information to conduct marketing campaigns and promotions and to send you marketing communications that we believe may be of interest. Furthermore, your data helps us perform marketing research and data analysis, such as demographic profiling, to improve our services. We also use it to provide support and clarify your questions, to identify you for Know Your Customer purposes, and to establish, exercise, or defend against any legal claims.

6. Data Storage Duration

We will store your data in accordance with the applicable regulations and for the purpose for which it was collected. The time we store your personal data will vary depending on its purpose. For example, to comply with anti-money laundering regulations, we need to store your data for 10 years after you close your account.

7. Security of Your Personal Data

We acknowledge our legal obligations when collecting and processing your personal information to provide services. Accordingly, we will take all reasonable steps to ensure your information is stored in a secure environment accessed only by authorized persons. We store personal information for as long as you use our services or as necessary to fulfill the purposes for which it was collected.

8. Marketing Communications

If you have given your consent, we will use your personal data to inform you about our products, services, campaigns, promotions, and other Roobet activities that might benefit you. If you no longer wish to receive these communications, please contact our Support Team or press the “unsubscribe” button in the marketing emails.

9. Use of Cookies

We might collect Cookies that contain personal information. The handling of such Cookies will be in accordance with this Policy. For more detailed information, please view our Cookies Policy for further information.

10. Your Data Protection Rights

Under this Policy, you have several important rights regarding your data. You have the right to access your information, which means you can request copies of the personal data that we have stored. You have the right to rectify your data, allowing you to ask us to correct any personal information you believe is inaccurate or incomplete. You also have the right to erase your data, meaning you can request that we delete your personal data under certain conditions. The right to restrict processing allows you to ask us to limit how we process your personal data, as long as it does not make it impossible to provide our services. You have the right to object to the processing of your personal data, again, provided it does not prevent us from delivering our services. Finally, you have the right to data portability, which lets you request that we transfer your collected personal data to another organization or directly to you, so long as the request complies with applicable regulations.

11. Data Transfers

As a worldwide business, we might need to transfer your data to other countries to provide the services you use on the website. When transferring your personal information to any country or provider, we will make our best efforts to ensure that the transfer is compliant with applicable data protection regulations and that the same obligations are imposed on the recipient.

12. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may disclose your personal information in specific cases. This may happen if it is imposed by law or requested by a government authority. We may also share data if providing the personal information is mandatory for delivering the services and products you use on the website. Information may be shared to comply with our legal and regulatory duties to licensing authorities and other applicable regulators. Finally, we may share your data with any third parties to which you have provided your consent to do so.

13. Contact Information

If you have any questions regarding this policy, please feel free to contact us. You can reach our team by sending an email to [email protected].