Roobet » Terms and Conditions

Terms and Conditions for Roobet Canada

Welcome to Roobet, available in Canada. This website is operated by Raw Entertainment B.V. and its services are provided under a license issued by the Government of Curacao. These Terms and Conditions constitute a legally binding agreement between you, the user, and us, the company. By registering an account and using our services, you confirm that you have read, understood, and agree to be bound by these terms.

1. Acceptance of Terms

1.1. By creating an account, logging in, or participating in any of our games, you are entering into a formal agreement with Roobet. If you do not agree with any part of these Terms and Conditions, you must immediately cease using the website and its services.

1.2. We reserve the right to modify these terms at any time. We will make reasonable efforts to notify you of significant changes, but it is your sole responsibility to review this agreement periodically. Your continued use of the services after any modifications constitutes your acceptance of the new terms.

2. Eligibility and User Account

2.1. To register an account and use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater. We reserve the right to request proof of age at any time and to suspend your account until satisfactory documentation is provided.

2.2. You are responsible for ensuring that your use of our services is legal in your place of residence. Our services are not available to individuals residing in Restricted Territories, and you warrant that you are not accessing the website from any such location.

2.3. When registering your account, you must provide information that is true, complete, and accurate. You are obligated to keep this information up-to-date. Providing false or misleading information is a breach of this agreement and may result in the immediate closure of your account.

2.4. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password and any two-factor authentication (2FA) methods. Any activity that occurs under your account will be considered to have been conducted by you.

2.5. You are permitted to have only one account on Roobet. The creation or use of multiple accounts is strictly prohibited and will be considered a fraudulent act. If we detect multiple accounts linked to you, we reserve the right to close all associated accounts and void any pending wagers or winnings.

2.6. Your account is for your personal use only. You are not permitted to sell, transfer, or acquire an account from or to any other person.

3. Deposits and Withdrawals

3.1. To participate in our games for real money, you must deposit funds into your account. You may only use payment methods, whether fiat or cryptocurrency, that are legally yours. The use of third-party payment methods is strictly forbidden.

3.2. You acknowledge that you must wager your deposited funds in our games before a withdrawal can be requested. This policy is in place to prevent illicit activities and ensure the platform is used for its intended entertainment purpose.

3.3. We reserve the right to conduct identity verification procedures (Know Your Customer or KYC) before processing any withdrawal request. This may include requesting official identification documents and proof of address. We may delay or refuse a withdrawal until these checks are satisfactorily completed.

3.4. While we strive to process all transactions promptly, we are not liable for any delays caused by third-party payment processors, financial institutions, or blockchain network congestion.

4. Prohibited Activities and Player Conduct

4.1. You agree not to engage in any fraudulent, collusive, fixing, or other unlawful activity in relation to your use of our services. This includes any form of money laundering or financing of terrorism.

4.2. The use of any external software, scripts, bots, or other tools that provide an unfair advantage is strictly prohibited. All decisions and actions during gameplay must be made by you personally, without automated assistance.

4.3. You are forbidden from knowingly exploiting any bug, error, or loophole in our software or services. If you discover such an error, you must report it to our support team immediately and refrain from taking advantage of it.

4.4. The services are provided for personal entertainment and recreational purposes only. You may not use your Roobet account for any professional, commercial, or syndicated betting activities.

5. Account Suspension and Closure

5.1. We reserve the absolute right to suspend or permanently close your account at our sole discretion if we have reason to believe that you have breached any of these terms. This includes, but is not limited to, engaging in fraudulent activity, bonus abuse, cheating, or using the platform from a Restricted Territory.

5.2. In the event of an account closure due to a breach of these terms, we are entitled to void any active bets and, to the extent permitted by law, retain any remaining balance in your account to cover any damages or losses incurred by the company as a result of your actions.

6. Limitation of Liability

6.1. Your use of the Roobet website and its services is at your own risk. The services are provided on an “as is” and “as available” basis without any warranties, express or implied.

6.2. We shall not be held liable for any damages or losses arising from software malfunctions, technical errors, internet connectivity issues, or any other event outside of our direct control. In the case of a game malfunction, any affected wagers will be deemed void.

6.3. You agree to indemnify and hold harmless Roobet, its directors, employees, and partners from any claims, liabilities, damages, or expenses that may arise as a result of your breach of these Terms and Conditions.

7. Governing Law and Contact

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. You agree that any dispute arising from this agreement shall be subject to the exclusive jurisdiction of the courts of Curaçao.

7.2. For any questions, concerns, or complaints regarding these terms, please contact our support team. You can reach us via email at [email protected] for general inquiries or [email protected] for complaints.