Responsible Gambling at Roobet Canada
Welcome to Roobet, where entertainment and fun are at the heart of everything we do. We see online gaming as a positive form of entertainment for adults, and our goal is to provide a safe, secure, and enjoyable experience on our platform. While most players enjoy our games in moderation, we recognize that for a small number of people, gambling can become a problem.
At Roobet Canada, your well-being is our top priority. We are committed to promoting responsible gaming and providing you with the tools and information you need to stay in control and keep your experience fun.
Maintaining Control
The best way to enjoy gaming is to always play responsibly. The following guidelines can help you ensure that gambling remains a fun and safe pastime.
| Guideline | Practical Tip |
| Keep it Fun | Remember that gambling is a form of entertainment, not a way to make money. If you’re no longer enjoying it, it’s a sign to take a break. |
| Set Your Limits | Decide on a budget for both money and time before you start playing. Only gamble with funds you can afford to lose. |
| Manage Your Time | Balance gambling with other activities. Ensure it doesn’t interfere with your work, family, or social life. |
| Walk Away From Losses | Never “chase” your losses by betting more. Accept the loss as the cost of entertainment and stop playing once your budget is reached. |
| Play with a Clear Mind | Avoid gambling when you’re stressed, upset, or under the influence of alcohol or drugs. Clear judgment is essential for responsible play. |
Recognizing the Signs of Problem Gambling
Gambling becomes a problem when it starts to negatively affect a person’s daily life, finances, relationships, or health. It’s important to be aware of the warning signs. You may be experiencing a problem if you find yourself spending more time or money on gambling than intended, arguing with family or friends about your habits, feeling an urgent need to win back losses, borrowing money or selling assets to fund gambling, missing important commitments, hiding the extent of your gambling, or feeling guilty and remorseful afterwards.
If these signs feel familiar, we strongly encourage you to take a confidential self-assessment test to better understand your situation.
Tools to Help You Play Responsibly
Roobet provides powerful tools to give you full control over your gaming activity. You can activate them at any time in the “Responsible Gambling” section of your account.
| Tool | Description & Best For | Key Features |
| Cooldown (Temporary Break) | Ideal for taking a short, immediate pause from gambling. Use it to reset your habits or simply take a step back. | A 24-hour period where you cannot place new bets or deposit. You can still access your account to claim existing rewards. |
| Self-Exclusion | A binding commitment for players who feel their gambling is becoming a problem and need a long-term break to stop completely. | Blocks all account access for a chosen period of 6 months to 5 years, or permanently. This action is irreversible for the selected duration. |
Protecting Minors
Roobet is strictly an adult-only platform. To register and play, you must be 18 years of age or older. We employ verification procedures to prevent underage gambling. We also encourage parents to take an active role in protecting minors by using filtering software like Qustodio or Famisafe and by keeping their login credentials and payment details secure and out of reach of children.
Where to Get Help in Canada
If you feel that gambling is becoming a problem, please remember that you are not alone and professional help is available right here in Canada. These organizations offer free, confidential support and advice:
- Responsible Gambling Council (RGC) an independent non-profit organization dedicated to problem gambling prevention in Canada. They offer excellent information and resources to help you gamble safely. Visit them at https://www.responsiblegambling.org/
- ConnexOntario provides a free and confidential 24/7 helpline for people experiencing problems with alcohol, drugs, mental illness, or gambling in Ontario. You can reach their knowledgeable and supportive specialists at https://www.connexontario.ca/en-ca/.
- Centre for Addiction and Mental Health (CAMH) – Canada’s largest mental health teaching hospital, offering extensive resources, tools, and support for problem gambling. Find expert information at https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/problem-gambling.
If you have any questions about our Responsible Gambling tools or need assistance, please do not hesitate to contact our support team at [email protected]. We are here to help you 24/7.